Gatify services

Software maintenance and support

Continuity after release: updates, investigations, improvements and new capabilities.

Start with the real problem.

Supporting an existing product requires understanding its code, infrastructure and dependencies. We document the starting point and agree maintenance priorities.

What we can deliver

Updates and fixes
Monitoring and investigation
Backup and recovery checks
Improvements and new features

Laptop and phone with interfaces for organising a company’s work.

How we work

Discovery and direction

Clarify goals, users, involved systems and the first milestone boundary.

Design and planning

Define flows, interfaces, deliverables and acceptance criteria.

Development and verification

Build in stages, test important scenarios and review progress.

Release and continuity

Prepare handover, documentation, operations and agreed support steps.

Choosing the technology

The technology recommendation follows requirements discovery. We assess compatibility, user experience, operating costs and maintainability. The proposal documents the stack and dependencies.

Cost and schedule

Application condition, dependencies, support coverage and change volume influence the proposal.

The proposal follows discovery and separates deliverables, milestones and relevant recurring costs. A bounded initial milestone can validate direction before expansion.

Planning an application with paper sketches and a tablet.

Handover and continuity

We define acceptance criteria, verification, documentation and release responsibilities. Deliverable access, code ownership and maintenance coverage are clarified in the engagement agreement.

Questions about this service

Can you take over another team’s application?

Yes, after reviewing access, code and documentation. An initial assessment defines risks and handover steps.

Is response time guaranteed?

Support levels, coverage hours and response targets are agreed contractually for each engagement.

The next step

What should we build together?

Tell us about the problem, idea or system you want to improve.

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contact@gatify.ro +40 732 652 339